It looks very much like this is a glitch as the PayPal Security Key was introduced way back in 2009. – eBay user ikwondo via eBay Discussion Boards “For some reason if ebay 2 step verification is turned on WITH verification through the ebay app on your device to approve it will still ask for a 6 digit security code even though you have not selected the text message option on your 2 step verification.” The solution appears to be to turn off 2-step verification and try again! Even the image on eBay appears to be from the last decade – note the old PayPal logo which changed in 2014. Users are however seeing the request for a 6 digit code from PayPal Security Key even if they have never had one. Today, the accepted forms of eBay 2-step verification are either to receive a text message or to authenticate the log in through the eBay app.
Although they’ve selected authentication through the eBay app, in a few circumstances such as when trying to sign up to couriers through eBay Delivery by Pack Link they are being presented with a page asking for a 6 digit code from the old PayPal Security Key one time code generator.
A few users on eBay have hit a problem with eBay 2-step verification.
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